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  1. Somos
  2. TFNRegistry
  3. User Interface (UI)
  4. TFNRegistry User Guide
  5. Customer Record Administration
  6. Customer Record (CAD)

Customer Record (CAD)

Call Processing Record (CPR)

  • TFNRegistry UI: What are the Fields, their Descriptions and Valid Values for the CPR Tree?
  • TFNRegistry UI: How do I Use the CPR Portion of a CAD?
  • TFNRegistry UI: What are the CPR Basic Concepts?
  • TFNRegistry UI: What are the Decision and Action Nodes in a CPR?
  • TFNRegistry UI: What are some Considerations for Using Sections in a CPR?
See all 11 articles

Label Definitions ( LAD)

  • TFNRegistry UI: How do I Search for a LAD Label or Value on the LAD Tab for a CAD?
  • TFNRegistry UI: What are the LAD Fields, their Descriptions and Valid Values?
  • TFNRegistry UI: What is a LAD?
  • TFNRegistry UI: How do I Use the Area Code Portion of a LAD?
  • TFNRegistry UI: How do I Use the Date Portion of a LAD?
See all 12 articles
  • TFNRegistry UI: How do I Update a CAD?
  • TFNRegistry UI: How do I Copy a CAD?
  • TFNRegistry UI: What is in the Source Record When Copying a CAD?
  • TFNRegistry UI: What is in the Target Record When Copying a CAD?
  • TFNRegistry UI: What Action Options are Available When Copying a CAD?
  • TFNRegistry UI: What is in the Copy Portions from Source When Copying a CAD?
  • TFNRegistry UI: How do I Submit a Copied CAD?
  • TFNRegistry UI: What are the General Copy Rules?
  • TFNRegistry UI: How do I Transfer a CAD?
  • TFNRegistry UI: What is in the Source Record When Transferring a CAD?
  • TFNRegistry UI: What is in the Target Record When Transferring a CAD?
  • TFNRegistry UI: What is in the Transfer Portions from Source When Transferring a CAD?
  • TFNRegistry UI: How do I Submit a Transferred CAD?
  • TFNRegistry UI: What are the General Transfer Rules?
  • TFNRegistry UI: How do I Disconnect a CAD?
  • TFNRegistry UI: How do I Disconnect a CAD with an Effective Date and Time of Now?
  • TFNRegistry UI: How do I Disconnect a CAD with a Future Date?
  • TFNRegistry UI: How do I Enter a CAD's End Intercept Date and Referral?
  • TFNRegistry UI: How do I Reactivate a Disconnected TFN via the CAD Page?
  • TFNRegistry UI: How do I Delete a CAD?
  • TFNRegistry UI: How do I Delete the CPR/LAD Portions of a CAD?
  • TFNRegistry UI: How do I Use the Acting As Feature for the CAD Page?
  • TFNRegistry UI: What Happens When the Acting As, Controlling Resp Org and TFN’s Resp Org are the Same for a CAD?
  • TFNRegistry UI: What Happens When the Acting As and TFN’s Resp Org are the Same while Controlling Resp Org is Different for a CAD?
  • TFNRegistry UI: What Happens When the Acting As Resp Org is Different from the TFN’s Resp Org and Controlling Resp Org for the CAD Page?
  • TFNRegistry UI: What are the Acting As CAD Functions?
  • TFNRegistry UI: How do I Use Auto-Formatting for CAD?
  • TFNRegistry UI: How do I Use my Enter Key on the Keyboard on the CR page?
  • TFNRegistry UI: How do I Use the Retrieve (Refresh) Icon on a CAD?
  • TFNRegistry UI: How do I Change a TFN After Retrieving Another TFN's CAD?
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