Documents
Disconnected Resp Orgs
eSignature & TPV
Help Desk Guidelines and Practices
- Somos: What are the Help Desk Guidelines and Practices?
- Somos: What are our Call Handling Procedures?
- Somos: What are our Notification Guidelines?
- Somos: How does the Help Desk Handle Resp Org Changes?
- Somos: How does the Help Desk Manage Additional Resp Org IDs?
How to Submit a Request for Resp Org & SCP O/O
- Somos: How do I Submit a Request as a Resp Org or SCP User via the Somos Portal Website?
- Somos: How do I Submit a ROC HDI Request as a Resp Org User via the TFNRegistry?
- Somos: How do I Submit a Special Request via the Somos Portal Website?
- Somos: How do I Submit a Special Number Change Request via the Somos Portal Website?
- Somos: How do I Submit an Enhancement Request via the Somos Portal Website?
Network Connectivity Guide
- Somos: What is the Network Connectivity Guide?
- Somos: What are the Network Connectivity Methods and Access Available for the TFNRegistry?
- Somos: Can I Access the TFNRegistry via the Public Internet?
- Somos: How do I As A Resp Org User Request Access to Somos' Firewall?
- Somos: What are Somos' Destination IP Addresses/Ports/Services for the Production and Sandbox TFNRegistry?
NPA Relief Activity Schedule
Responsibilities of the Primary Contact and Company Administrators
- Somos: What Does it Mean to be a Primary Contact or Company Administrator of a Resp Org?
- Somos: How does a Primary Contact Designate a Company Administrator(s) for their Resp Org?
- Somos: How do I Search for a User in my Resp Org via the Somos Portal Website?
- Somos: How do I Add New Users via the Somos Portal Website?
- Somos: What is in the User Information portion of the User Profile Request?