When you enter a valid Toll-Free Number (TFN) in the corresponding field on the Pointer Record (PAD) (also known as a PR) page, the TFN will be auto-formatted automatically. After the number has been entered, you must select anywhere on the page for auto-format. If you enter a TFN in invalid format, an error message will be displayed.
In the PR page, the following fields will be auto-formatted:
- Contact Number
Copy Pointer Record Pop-Up Window:
- Toll-Free Number/Template
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
Please Note: If you upload an Excel workbook for creating a PR, all TFNs in the valid format will be auto-formatted after upload. While an error message will be displayed for all the numbers that are in the invalid format.