The Primary Contact, Company Administrator(s) or a Special Approver(s) (the Special Approver will need to have access to the Manage Primary Contact or Company Name request) has the ability to designate and/or update the Resp Org change notification email address. By populating the "Change Notification Email" field, the entered email address will be notified when the control of a Toll-Free Number changes from your company or moves to your company if the Resp Org Change Help Desk Intervention request completed by the Help Desk. After successfully logging onto the Somos® Portal Website (portal.somos.com), the "Change Notification Email" field may be changed for your Primary Resp Org ID in one of two options.
The first option is to select the "Company Admin" section and selecting the "Modify Company" menu link located under the "Manage Company" menu link. Next, enter your Resp Org ID you would like to change and select the "Submit" button. After your company information is displayed, update the "Change Notification Email" field and then select the "Submit" button to complete the request.
The second option is to select the "My Info" section and selecting on the "My Company" menu link. Once the "My Info" section is displayed, please select the "My Company" menu link and select the "Edit" button. The "Change Notification Email" field will now be editable. Once you have updated the "Change Notification Email" field, select the "Submit" button to complete the request.