| Call Processing Record (CPR) Data Field Descriptions | ||
| Field Name | Descriptions | Valid Values |
| Decision and Action Node Types | Combination drop down menu. Specifies the node names. |
Valid values for Decision Node Type include:
Valid values for Action Node Type include:
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| State |
Optional. State(s) or Province(s) from which calls originate (must be within the Customer Record's (CAD's) (also known as a CR's) Areas of Service (AOS)). Example: NJ |
Valid values include:
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| LATA | Optional. Text field. LATA(s) from which calls originate (must be within the CR’s AOS). |
Valid values include:
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| Area Code | Optional. Text field. Area code(s) from which calls originate (must be within the CR’s AOS). |
Valid values include:
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| NXX | Optional. Text field. NXX(s) from which calls originate (must be within the CR’s AOS). |
Valid values include:
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| 6-digit | Optional. Text field. NPA-NXX(s) from which calls originate (must be within the CR’s AOS). |
Valid values include:
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| 10-digit | Optional. Text field. Specific 10-digit telephone number(s) from which calls originate (must be within the CR’s AOS). |
Valid values include:
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| Date | Text field. Date(s) on which calls are made. |
Valid format/values include:
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| Day | Text field. Day(s)-of-week on which calls are made. Abbreviations are allowed. |
Valid values include:
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| Time | Text field. Time of day when calls are made. A time range within the same day must be entered. |
Valid format/values include:
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| Percent | Text field. Indicates a percent allocation for routing calls. Entry must be a whole number. |
Valid values include:
OR
The value “OTHER” is not allowed.
|
| Switch | Text field. Indicates whether or not a call routing path is activated. |
Valid values include:
OR
This may contain an optional single digit (e.g., ON1) to help when assigning multiple values to the same switch. |
| Carrier | Text field. Inter-exchange carrier or Operating Telephone Company (OTC) name. In TFNRegistry™, OTC is the ACNA name of the Carrier. |
The following are valid entries:
|
| Tel # |
Text field. The destination telephone number (a Toll-Free Numbers (TFNs) or a Plain Old Telephone Service (POTS) number). A CPR subsection must contain Tel# or Announcement criteria as the last column. LAD Label is not allowed in the TEL# node for a TR, because a TR TEL# node only supports a value of “ #DIAL “ unless it’s empty due to the call terminating to an Announcement node. The Tel# node cannot be the first node in a CPR main section, although can be the 1st node in a subsection that a Go To node points to. |
Valid values include:
In a Template’s CPR, Tel# field must be set to a value of “#DIAL” or leave it empty if allowed by the TFNRegistry when the Tel# node is not the last node.
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| Announce |
Text field. The type of recorded announcement that the caller will hear. A CPR subsection must contain Tel# or Announcement criteria as the last column. |
Valid values include:
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| Go To | Used to reference a subsection of the CPR. |
Valid subsection must begin with “S”, followed by up to 7 alphanumeric characters (including % or #). The Go To subsection name can be up to 8 characters maximum.
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