The Label Definitions (LAD) lets you define labels for criteria values used on an associated Call Processing Record (CPR) (i.e. a CPR with the same Toll-Free Numbers (TFNs) or Template Record (TAD) (also known as a TR)). A label name must start with an asterisk (*) and have a maximum length of 8 alphanumeric characters.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
Select the Label Definitions (LAD) portion of the Customer Record (CAD) (also known as a CR) page to view and define labels. You can copy and paste or add data in the Label Entry text box. The data entered in the text box will be auto-formatted in valid or invalid format.
A LAD Label can be one or more of the following types:
- Area Code
- Telephone Number
- 10 Digit Number
- 6 Digit Number
For more information on the LAD field descriptions and valid values, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.