You can specify a Time Zone for date, day and time information on the Call Processing Record (CPR). The Time Zone can be indicated in two places:
- In the Time Zone field near the bottom of the CPR.
- In the column heading for a DATE, DAY or TIME node (such as “DAY /P” for day- of-week, Pacific time). A Time Zone entered in a column heading overrides any value entered in the Time Zone field.
- If necessary, you can specify more than one Time Zone for DATE, DAY and TIME nodes as follows: Create two or more nodes with the same column heading (i.e., two TIME nodes) and enter a different Time Zone for each (i.e., TIME /P and TIME /E). For an example of a CPR with two Time Zones, please click here.
Please Note: If you do not specify a Time Zone, the CPR defaults to Central Time.
Each Service Control Point (SCP) will interpret the date, day and time information according to the Time Zone indicated on the CPR. For example, if the column heading for the DAY node says “DAY / P”, all DAY values are interpreted according to Pacific Time. Therefore, a call that originated on Monday at 1:00 AM in Boston will be converted to Pacific Time equivalent, Sunday at 10:00 PM. The call routing information provided to the requesting SCP will be the routing information for Sunday calls.
Daylight Savings Time: The Daylight Savings field on the CPR has a default value of checked, meaning yes. This indicates that, for those times of the year when Daylight Saving Time is in effect, all date, day and time information is interpreted according to Daylight Saving Time. At other times of the year, the Daylight Savings field is ignored and all information is interpreted according to Standard Time.
If the value in the Daylight Savings field is not checked, that means all date, day and time information will be interpreted according to Standard Time all year round.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.