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Customer Record (CAD) Field Descriptions |
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Field Name |
Descriptions |
Valid Values |
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Effective Date |
Required. The Effective Date identifies the date the record needs to be sent to the SCPs and activated. This field can be entered manually or by using the Calendar pop-up. |
MM/DD/YYYY Format. When “Now” is checked, this field will be disabled. Please Note: To use the “High Priority” check box, Effective Date must be today’s date or “Now” check box is selected. |
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Effective Time |
Optional. The Effective Time identifies the time and the record should be sent to the SCPs and activated. This field can be entered manually. |
HH:MM AM/PM. When “Now” is checked, this field will be disabled. |
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Now |
Optional. Current date and time will be used during creation of the Customer Record (CAD) (also known as a CR) when "Now" is selected. |
Check box. |
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High Priority |
Optional. The CR must have an Effective Date of today’s date or Now selected for a High Priority Update (HPU). You cannot create a CR in a Hold status and use the HPU (i.e. the High Priority check box can only be selected if the Hold radio button is set to “No”.) Please Note: Only authorized users with HPU permissions are allowed to create CRs and use the HPU. You must contact your Resp Org's Primary Contact to request permissions. |
Check box. |
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Resp Org |
Required. Populated by the TFNRegistry™ based on the Responsible Organization (Resp Org) for the current Login ID according to the User Profiles (SUD) page (this page is for Administrators only) for the Resp Org. Resp Org is 5 alphanumeric characters. |
Pre-filled field and editable. |
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Customer ID |
Optional. Indicates a subscriber who has online access to the TFNRegistry. This field is referred to as a Customer ID or Subscriber ID. |
5 alphanumeric character unique code for each subscriber. The first 4 characters of the Customer ID must match the Telco field. |
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Agent ID |
Optional. Identifies an ID identifying an authorized agent for the TFNs with update capability for the associated record (CAD, CPR and LAD) or for the CPR/LAD depending on the type of user in the party’s security record. Can also identify a user with view only permissions for the entire CR. The TFNRegistry removes the value in the Agent ID field during a Resp Org change to a different Resp Org Entity. During any Resp Org Change, it is the responsibility of the new Resp Org to update the value in the Agent ID field. |
5 alphanumeric. A unique code for each agent. |
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Telco |
Optional. The Telco on a CR is automatically populated with the first 4 characters of the user’s Resp Org ID when creating a new CR. The value in the Telco field is compared by the TFNRegistry to security data to determine if a Subscriber user (reference the Customer ID field) is allowed access to the CR. |
4 alphanumeric or may be empty. |
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End Subscriber Name |
Optional. The End Subscriber Name for directory assistance, specified by the customer. |
Text string. Up to 75 alphanumeric characters. A “text string” entry can contain any of the following characters: Letters, digits, standard keyboard special characters listed below: ‘ ’ ! @ # $ % & * ( ) - + = { [ } ] \ : ; < , > . ? / . The following characters are not permitted: ~ Tilde, “Double Quotation Mark, | Vertical Bar (Pipe), ^ Circumflex (Hat) and other special characters not listed above. |
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End Subscriber Address |
Optional. The address for the directory assistance listing. |
Text string. Up to 75 alphanumeric characters. A “text string” entry can contain any of the following characters: Letters, digits, standard keyboard special characters listed below: ‘ ’ ! @ # $ % & * ( ) - + = { [ } ] \ : ; < , > . ? / . The following characters are not permitted: ~ Tilde, “Double Quotation Mark, | Vertical Bar (Pipe), ^ Circumflex (Hat) and other special characters not listed above. |
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Service Order |
Required if the Supplemental Form field is not provided. The Service Order type and number. Either of Service Order or Supplemental form field must be provided. |
4 to 13 alphanumeric characters. The first character must be alphabetic. The 2nd to 12th characters can be alphanumeric. If there is a 13th character it must be alphabetic. |
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Supplemental Form |
Required if the Service Order field is not provided. Number associated with the Supplemental Form. |
Up to 6 alphanumeric. |
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Hold |
Radio button which determines if the CR should be on Hold upon reaching the Effective Date. |
Radio button – either Yes or No must be chosen. |