The Toll-Free Number (TFN) field displays the entered TFN used to retrieve the record.
The Results drop down menu shows all the records of that TFN with its Effective Date, Effective Time and Status of the records. A TFN can contain more than one record but at a time it displays only 1 record. By selecting the drop down menu, all the records of that TFN are listed.
To view all details for a Customer Record (CAD) (also known as a CR), you must select a specific CR from the drop down menu. After selection of a specific record from the drop down menu, the corresponding data to that record will be retrieved automatically and displayed on the page.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
For more information on the CAD page's fields, their descriptions and their valid values, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.