When you log into the TFNRegistry™, the Controlling (current, old) Responsible Organization (Resp Org) and Acting As will be the same. In this scenario, all the record status related functions will be on the Customer Record Selection (REC) page will have the same control, Acting As and Toll-Free Number's (TFN’s) Resp Org. This is the existing behavior of the TFNRegistry without changing the Acting As Resp Org ID.
For more information on REC Acting As function descriptions, please click here.
For more information on how to select a new Acting As Resp Org ID, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.