The Primary Contact, Company Administrator or a Special Approver (the Special Approver will need to have access to the Manage Billing Contacts request). The Manage Billing Contact request may be used to establish or update a Billing Contact and/or Alternate Billing Contact for your company on the Somos® Portal Website (portal.somos.com). Somos will use the given contact information to provide Somos invoice notifications and direct any questions regarding the financial status of your Somos account. Please Note: By designating an Alternate Billing Contact and/or Additional Billing Contact, your company creates an additional point of contact within your company to manage any billing related activities and questions. This designation of an Alternate and/or Additional Billing Contact, grants the user(s) permission to view invoices for your company and receive any correspondence regarding a Resp Org’s account.
In the "Submit Requests" section, select the "Manage Billing Contact" request and a window will overlay with a message stating, "Here you will be able to update contacts on your billing account." If you do not wish to see this message again, select the "Do not show me again." option and select the "Continue" button. The "Continue" button will take you to your company’s Billing Accounts. Please Note: The Billing Accounts can also be located by selecting the "My Info & Bills" section on the Home page and then selecting the "Billing Accounts" menu item.
After you have selected your "Account Profile", you will be able to edit the "My Billing Account Profile" including your Billing Contact and Alternate Billing Contacts using the drop down menus available. On the Account Profile, to add the Additional Billing Contacts via the selection box by using the available buttons to move the Login ID from the "Available User" box to the "Assigned User" box. To allow the Additional Billing Contacts to receive email notifications for invoices and dunning notices, place a check mark in the box associated with the "Additional Billing Contacts Receives Email Notifications for Invoices and Dunning Notices" field name which is located below the selection box. Once you have made the necessary modifications, select the "Update" button to complete the changes on the Somos Portal Website.