When you log into the TFNRegistry™, the Controlling (current, old) Responsible Organization (Resp Org) and Acting As will be the same. In this scenario, all the Customer Record (CAD) (also known as a CR) status related functions on the Customer Record Audit/Resend (CRA/CRR) page will have the same control, Acting As and Toll-Free Number's (TFN’s) Resp Org. This is the existing behavior of the TFNRegistry without changing the Acting As Resp Org ID.
For more information on CRA/CRR Acting As function descriptions, please click here.
For more information on how to select a new Acting As Resp Org ID, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.