The Immediate Validation Results (IVR) page allows you to view system validation results of a Customer Record (CAD) (also known as a CR) or Pointer Record (PAD) (also known as a PR) when the record status meets the IVR criteria. Validation results are available only if the previous record is in a Pending status. Results can be viewed after performing an update on the associated record.
To access the IVR page select the Menu icon at the top of any page, select the “Customer Record Administration” menu item, and then select the “Immediate Validation Results (IVR)” sub-menu item. Once the “Immediate Validation Results (IVR)” sub-menu item has been selected, the IVR page will be displayed.
For more information on IVR field descriptions and their valid values, please click here.
For more information on specific IVR actions, please click here.