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Dashboard Configuration Tile Field Descriptions |
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Field/Object |
Descriptions |
Valid Values/Actions |
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Alert |
You the same information as another user. The message and/or links will be governed and administered by Somos®. |
Static |
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News and Events |
This tile will show you information about upcoming webinars and Somos Events. |
When you select a link within tile, you will be directed to the a website with more information. |
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Scheduled System Maintenance |
This tile will show you information regarding Somos' scheduled system maintenance time frames in the preferred time zones. |
Static This tile is only displayed if there is an upcoming scheduled system maintenance(s). |
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TFNs to be Spared |
You will see the Toll-Free Numbers (TFNs) managed by your Responsible Organization (Resp Org) that will be returned to the Spare pool within the next 21 days. |
When you view this tile, you will see the total count of TFNs that will be returned to Spare. It is sorted by Toll-Free Numbering Plan Area (NPA). Please Note: You will need to scroll down within the tile to see all NPA's and their counts. |
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Reservation Limits by Entity |
Displays your Resp Org's Reservation Limits from the Reservation Limits (REL) page. |
When you select this tile, you will be directed to the "Retrieve Entity" section on the REL page. |
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Reserved Number List |
Count of all the TFNs reserved by you or within your Resp Org's Entity. |
When you select this tile, you will be directed the "Reserved Number List (RNL)" page. |
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Number Admin Summary |
TFN summary data and statuses for your Resp Org. |
When you select this tile and if you have Reporting permissions, you will be directed to the Number Admin Summary Report that's located inside the Reporting. |
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Customer Record Summary |
All Customer Records (CADs) (also known as CRs) and Pointer Records (PADs) (also known as PRs) with a specific status specific will be displayed to you. |
When you view this tile, you will see your Entity's CAD and PAD counts for each Customer Record Admin Status; Active, Disconnect, Sending, Failed, Pending, Must Check, Invalid, Hold, and Saved. Please Note: You will need to scroll down within the tile to see all the statuses and their counts. |
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Template Record List |
Count of all the Template Records (TADs) (also known as TRs) managed by your Resp Org. |
When you select this tile, you will be directed to the Template Record List (TRL) page. |
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Entity Agreements |
Summary count of number of agreements that your Resp Org's Entity has with carriers. This count is displayed as “Count of Carrier Agreements: 22”. (22 is an example here). This tile is only available to you, if you have access to the Entity Agreements (EAG) page. |
When you select this tile, you will be directed to the EAG page and the information retrieved is your Resp Org ID and Entity Agreements. |
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Carrier Approval |
All the Carrier Identification Codes (CICs) belonging to Resp Org are displayed. Summary count of carrier approvals that need immediate action from you such as ‘Pending Approvals’. The summarized data displayed is reflected based on information found on the Carrier Approval (APR) page. |
When you select this tile, they will be directed to the APR page. |
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Open ROC Requests |
Open ROC Requests are ROC requests that have not been approved nor declined yet. The links in the Open Requests tile provide quick access to non-processed ROC requests submitted to your organization (Incoming) or requests submitted by you or other members from your company to another organization (Outgoing). The Open ROC Requests tile also provides a summary of total number of Open Requests and total count of unprocessed TFNs within either Incoming or Outgoing ROC requests that have TFN(s) in a Pending or in an Overdue status. |
When you select either link in this tile, you will be directed to the ROC Search Requests (RSR) page with the filters set appropriately to display the listing for the selected item. The information provided will be calculated in real time; however, you may need to refresh the Dashboard portion of the Landing page. |
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Customer Support |
This tile will show you different ways to reach the Somos Help Desk, i.e., email or phone number. FAQ link will direct you to the Somos FAQ page. |
When you select this tile, you will be directed to the Somos FAQ page and email support. |