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Reason Codes (Approved and Decline) |
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Code |
Description |
Type |
|
00 |
Approved |
Approved |
|
D0 |
Due Date Approval |
|
|
D1 |
Due Date Cancel (This status will set the Toll-Free Number in pending from Due date approval status and user can further take any action.) |
|
|
01 |
Customer name mismatch/missing |
Decline |
|
02 |
Address mismatch/missing (verification done if address is different but all other information is the same) |
Decline |
|
03 |
Contact/Customer signature missing |
Decline |
|
04 |
Toll-Free Shared or Bundled |
Decline |
|
05 |
Customer signature date missing/or expired (must be less than 30 days) |
Decline |
|
06 |
Sent to wrong Resp Org |
Decline |
|
07 |
Toll-Free Number not listed on request |
Decline |
|
08 |
All data mismatch |
Decline |
|
09 |
LOA missing or linking Reseller/Subscriber LOA missing |
Decline |
|
11 |
Illegible LOA |
Decline |
|
12 |
More recent LOA (provide copy of LOA to Resp Org) |
Decline |
|
15 |
Unauthorized contact/Customer signature |
Decline |
|
16 |
Auto-rejected by Submitter (This code is for system use only and should not be sent in a request.) |
Decline |
|
17 |
Expired (This code is for system use only and should not be sent in a request.) |
Decline |
|
18 |
Resp Org is no longer in control of the Toll-Free Number |
Decline |
|
19 |
Toll-Free Number is in Spare status (This code is for system use only and should not be sent in a request.) |
Decline |
|
20 |
Toll-Free Number is in Unavailable status (This code is for system use only and should not be sent in a request.) |
Decline |
|
21 |
Toll-Free Number belongs to a Port Restricted Resp Org (This code is for system use only and should not be sent in a request.) |
Decline |
|
22 |
Toll-Free Number is already in control by your organization (This code is for system use only and should not be sent in a request.) |
Decline |
|
23 |
Auto-rejected by Help Desk (This code is for system use only and should not be sent in a request.) |
Decline |
|
24 |
Invalid signature format/Digital validation missing |
Decline |
The Reason Codes 01-18 listed above are in accordance with the Industry Guidelines for Toll-Free Number Administration document which has been developed by the Alliance for Telecommunications Industry Solutions (ATIS). Please reference this document for additional information regarding these Decline codes and Resp Org Changes.