With the selected Acting As ID, you cannot retrieve a Customer Record Audit/Resend (CRA/CRR) (also known as a CR) of different Toll-Free Number's (TFN’s) Responsible Organization (Resp Org) ID and when control and Acting As Resp Org are different. A message, “While you have permission for the TFN, you have selected the wrong Acting As Resp Org. Please select the following Resp Org to continue XXXXX (099081)”.
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For more information on how to select a new Acting As Resp Org ID, please click here, or here for more information on Acting As CRA/CRR functions and their descriptions, or here for more information on the CRA/CRR page's fields, their descriptions and their valid values.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.