The Carrier Approval (APR) page enables you, as an authorized user, to review and approve (or deny approval) received requests. Settings established on the General Notification and Approval (GNA) page, Entity Notification and Approval (ENA) page and the Exception Notification and Approval (ENO/EAP) page determine when approval requests are sent to a Responsible Organization (Resp Org). You can “Grant” or “Deny” an approval request using the APR page. You may also indicate a reason code as to why the approval was granted or denied.
Please use the Resp Org Control (ORC) page to setup Resp Org Change On-Line Notifications and use the GNA page to set up Resp Org Change Notifications.
All approval requests will be viewable by the Carriers via the APR page. The APR page supports regular Customer Records (CADs) (also known as CRs), Pointer Records (PADs) (also known as PRs) and Template Records (TADs) (also known as TRs). A Carrier user can query the APR page for specific requests:
- Approval requests that are awaiting the Carrier’s decision
- Approval requests that the Carrier has denied
- Approval requests that the Carrier has granted
- Approval requests for a specific Toll-Free Number (TFN)
By querying via the APR page, it allows you to find specific requests including those that have been Granted or Denied in the past.
Please Note: The APR does not apply to CIC “0110”.
To access the APR page, from the Landing page or any page, you can select the Menu icon in the upper left corner, the "Carrier Administration" menu item and then the "Carrier Approval" sub-menu item. Once the “Carrier Approval (APR)” sub-menu item has been selected, the APR page will be displayed.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.