In this portion of a Responsible Organization (Resp Org) Change (ROC) Request (RSB), you can select the “Use my Information” option or “Use Change Contact Information” option. This information can be used by the Controlling (current, old) Resp Org to contact your organization with any questions related to the ROC request you are submitting.
If you select the “Use my Information” option, your Name, Email Address, Phone, and Company Name fields will display with your information. This information is auto-populated from the Somos Portal Website (portal.somos.com). Specifically, this information is obtained from your User Profile under the “My Profile” menu item of the “My Info” section of the Somos Portal Website. Additionally, it is maintained you or by your Resp Org's Primary Contact and/or Company Administrator(s). If you need to make any updates to it, simply navigate to the “My Info” section of the Somos Portal Website. After the page has been displayed, edit the necessary information on Step 1 of your User Profile, and then select the “Submit” button. Any updates made to the user's profile on Step 1 or Step 2 within the Somos Portal Website are instantaneous. However, only the user's email address will be updated accordingly within the TFNRegistry™ instantaneously.
You can also add additional information in the “Notes / Alternative Contact Information” field. Here you can add notes about the ROC request itself, and/or if you have a different phone number or email address you would like to be contacted at.
If there is no contact information saved in the Somos Portal Website, then you will get a note stating that, “There is no Change Contact Information set for your organization.”
If you select the “Use Change Contact Information” option, the Name, Email Address, Phone, and Company Name fields will display with your Resp Org's Change Contact information. This information is auto-populated from the Somos Portal Website. Specifically, this information is obtained from your Resp Org's Profile in the “Manage Company” menu item under the “Company Admin” section of the Somos Portal Website. Additionally, it is maintained by your Resp Org's Primary Contact and/or Company Administrator(s). Please contact them for further assistance with updating this information. If you are a Resp Org Primary Contact or Company Administrator and you need more information, please click here. Any updates made to the user's profile on Step 1 or Step 2 within the Somos Portal Website are instantaneous. However, only the user's email address will be updated accordingly within the TFNRegistry instantaneously.
You can also add additional information in the “Notes / Alternative Contact Information” field. Here you can add notes about the ROC request itself, and/or if you have a different phone number or email address you would like to be contacted at.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.