To retrieve the notifications for a carrier, on the Carrier Notifications (NOF) page, you, as an authorized user, must enter the mandatory values:
- Carrier (CIC)
- Effective Date Range from
You can manually enter the Carrier Identification Code (CIC) or select the “List” icon to view the list of Carriers. The “Choose from the list” Pop-Up Window is displayed with the list of available Carriers. You can either enter the full or partial desired Carrier in the search box or select the desired Carrier from the list.
By selecting the desired Carrier from the list, the Carrier will be selected automatically in the Carrier field. You must select the “Retrieve” button to retrieve and view the Carrier information.
The Results portion of the NOF page will be displayed with the message, “Carrier Notification Retrieved Successfully” displayed at the top of the page.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
The Results portion of the NOF page provides the following information:
- Toll-Free Number
- Effective Date/Time
- Notify Reason
If the error message, “Carrier (CIC) XXXX is not known to SMS/800 TFN Registry (099035)” is displayed, then please call or text the Help Desk at 844.HEY.SOMOS (844.439.7666), Option 1.