You can view and manage the Responsible Organization (Resp Org) Change (ROC) Subscriber Notifications (RSN) and the Process Help Desk Intervention (HDI) ROC Subscriber Notifications via the RSN page for your Entity. The RSN page is only accessible by Resp Orgs users who are registered for the Web Service Interface (WSI) Notifications.
The HDI Subscriber Notifications are available for the Toll-Free Number statuses (Ported and Port Failed). The HDI is also known as the Help Desk Request (HDR). The HDI Subscriber Notifications requests can be made for Process ROC HDI (Gaining) and Process ROC HDI (Losing).
Upon a successful retrieval of the HDI Subscriber Notifications portion of the RSN page, make the HDI subscriber notifications selection and then select the “Save” button to save it. On a successful submission, a confirmation message “ROC Subscriber Notifications Updated Successfully”.
Select the Process ROC HDI (Gaining) column header checkbox to select all. Unselect the checkbox to remove the selection.
Select the Process ROC HDI (Losing) column header checkbox to select all. Unselect the checkbox to remove the selection.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.