To access the Multi Pointer Activation (MPA) page from the Landing page or any page, you can select the Menu icon (in the upper left corner), the “System Automation” menu item, the “Automation Request Input (ARI)” sub-menu item and then “Multi Pointer Activation (MPA)” sub sub-menu item. Once the “Multi Pointer Activation (MPA)” sub sub-menu item has been selected, the MPA page will be displayed.
The MPA Request Type, which is available on the ARI page, provides you with the capability to create Pointer Records (PADs) (also known as PRs) for an entire set (subject to a limit) of Toll-Free Numbers (TFNs) in a single request. The TFNs can be manually entered or uploaded in an Excel workbook.
For the current MPA limitations, please refer to the System Parameter Handling (SPH) page. From the Menu, select the “General System Administration” menu item and then the “System Parameter Handling (SPH)” sub-menu item. Once the SPH page has been displayed, select the “General Parameters” type from the “Parameter Type” drop down menu and then select the “Retrieve” button.
On the ARI page, to complete an MPA request, you must:
- Select the “Multi Pointer Activation (MPA)” Request Type from the drop down menu.
- For the Toll-Free Numbers field, you can enter a list of TFNs separated by commas, copy and paste a list of TFNs in a single column or upload an Excel workbook (.xls, .xlsx, or .csv) with the list of TFNs in a single column.
- Enter a request description. This is a required field.
- Enter an email address for notification when the request has been completed. This is an optional field. If omitted, the notification for job completion will be sent to the email address in the your profile and will be available on the Bulk / Automation Message Center (BMC) page.
- Enter the Template Name or select an active Template from the drop down list. This is a required field.
- Enter the Number of Lines and Service Order. These are required fields.
- Enter the Start Effective Date manually (MM/DD/YYYY) or select from the Calendar pop-up.
- Enter the Start Effective Time (hh:mm AM/PM). This is an optional field.
- Select the Now check box, it will set the Effective Date to today and the Effective Time to the next available time. Those fields will no longer be editable while Now is selected.
- Select the “Submit” button when ready to send the request.
- A Request ID is generated by the TFNRegistry™ when the request has been submitted. It will be displayed at the top of the page with “Request XXX Submitted Successfully. Notification email will be sent on request completion”. The “XXX” will be a unique Request ID number for this request that will enable you to locate the results for this request on the BMC page.
For more information on the MPA fields, their descriptions, and their valid values, please click here, or here for more information on how to use the Acting As feature for the MPA page, or here for a Download Icon example, or here for a Print Icon example.