To pay an invoice online, the Resp Org’s Billing Contact must log into the Somos® Portal Website (portal.somos.com), select the “My Info & Bills” section and then select the “Invoices” menu item. After the “Invoices” page is displayed, they can proceed with making a payment by selecting the payment mode (i.e. Credit Card) and either the “Pay All Open Invoices” option or the “Enter A Payment Amount” option and then selecting the “Submit For Payment” button. Please Note: A confirmation message will be displayed if the user decides to proceed with making a payment.
Once the “Make a Payment” page is displayed, enter the required information on the “New Credit Card” tab or select from a saved Credit Card on the “Saved CC Profile” tab, add any additional accounts and their amounts, acknowledge the disclaimer and then select the “Submit” button to complete the process.
Additionally, the Resp Org's Billing Contact can save their credit card information to make it easier for future one time payments or to establish auto payments for Open invoices in the “My Info & Bills” section of the Somos Portal Website. Please Note: Once saved, the credit card type, last 4 digits of the credit card number and the credit card's expiration date will be visible only to the Resp Org's Billing Contact's Login ID.
While the Resp Org's Billing Contact is on the “Make a Payment” page and the “New Credit Card” tab is displayed, they can select the “Save payment information for future use” option to store the Credit Card information. Next time, when they have returned to this page, they will have the option of selecting the saved Credit Card(s) in the “Saved CC Profile” tab or they can select the “New Credit Card” tab to add a new Credit Card for a one-time payment.
The Resp Org's Billing Contact can also store a Credit Card without making a payment by selecting the “Payment Methods” menu item in the “My Info & Bills” section. Once the “Manage Payment Methods” page is displayed, they can select the “Credit Card” tab and then the “Add Payment Method” button, enter all required fields and then select the “Submit” button to save the Credit Card information. Please Note: If they have already stored a Credit Card, they can manage it on the “Credit Card” tab on the “Manage Payment Methods” page.
If they would like to establish an auto payment for a Credit Card, they can select the “Auto Payment” menu item in the “My Info & Bills” section. After the “Auto Payment” page is displayed, they can select the “Credit Card” tab and then the “Add/Edit” link in the “Auto Payment” column. Once the “Enabling Auto Payment” page is displayed, they will want to select the accounts to enable the auto payment and then select the “Submit” button. Please Note: In order to use this feature, a Credit Card must be already saved on the “Payment Methods” page and the Resp Org’s Billing Contact must accept the “Enable Auto Payment” acknowledgement statement in order to proceed with the auto payment. Additionally, by establishing an auto payment, it will pay all Open invoices via the selected Credit Card 2 days before the Invoice due date.
If they would like to disable or cancel an auto payment, the Resp Org's Billing Contact who established the auto payment would need to select the “Auto Payment” menu item in the “My Info & Bills” section. After the “Auto Payment” page is displayed, simply select the “Bank” tab and then the “Disable” icon under the “Disable” column. This step must be completed at least 3 days before the Invoice due date. Please Note: If a Resp Org's Billing Contact Login ID has an auto payment established and their Login ID has been disconnected by the Resp Org's Primary Contact or Company Administrator(s), the remaining Billing Contacts for the Resp Org will receive an email letting them know that the auto payment is no longer established.
Please Note: There is no limitation on the number of accounts an authorized user can specify on the “Make a Payment” page, but the total amount of the Credit Card payment transaction across all the accounts cannot exceed $100,000.00 per month.