| 1. | If I try out the Request App will anything be changed for my Resp Org? | No, because this is Beta. For day to day changes, please use the Somos Secure Portal. |
| 2. | Does the same adoption window apply to APIs, or do they have a set time related to the release when they must move? | Yes, the same adoption window applies to APIs. During the adoption window you can still use the current password for APIs but we recommend you update to the hub password for Open Session and WSI APIs. Once the Adoption window is passed, only the Somos Hub password will be supported for Open Session and WSI APIs. |
| 3. | What should I do if one of my TFNRegistry Login IDs is missing from my Somos Hub profile? | Please contact the Somos Help Desk at 844-HEY-SOMOS, Option 1 or email help@somos.com. |
| 4. | What if I find incorrect organization or user information during Beta? | Please contact the Somos Help Desk at 844-HEY-SOMOS, Option 1 or email help@somos.com. |
| 5. | If I have multiple TFNRegistry IDs, how will I switch between my ID's. | Go to the TFNRegistry and in the top right, select the User Profile Menu drop down and click switch TFNRegistry ID. |
| 6. | Will changes made during Industry Beta affect our Production information? | No, Beta utilizes the Somos Sandbox Environment. |