The Service Establishment Application process was developed to preserve the trust and integrity behind Toll-Free Numbers. It entails an online application process, training, and the successful completion of a certification exam on Toll-Free Industry practices. This form is used to establish a company as a Responsible Organization (Resp Org) with Somos®.
Please Note: In each section you will find required fields, these are noted with an asterisk and need to be completed before proceeding to the next step.
1. Company Info: Complete the form with your company information. You will also see fields for information that is required to aid us during the onboarding process and background check. You will also be required to provide a W-9 on this step.
2. Primary Contact: The Primary Contact will have administrative access to all Somos Requests pertaining to the day-to-day relationship of the Resp Org with Somos. This person is involved in fee-based decisions and in determining the permission structures of their company’s users.
The four-digit security Personal Identification Number (PIN) will be used to verify the Primary Contact Login ID and all login ID’s for completing password resets in Somos applications.
3. First Login ID: First Login ID can be the Primary or a Secondary user who is studying for and will be completing the certification exam to become a Resp Org.
After your Resp Org is established with Somos, the Primary Contact may add additional IDs for other users.
Please Note: ID’s that have TFNRegistry access will be billed once in Production. Check the box “I understand that an additional tariff fee will be applied for the creation of each Login ID. In this section.”
4. Billing Contact: Steps 4 and 5 of this application are used to establish a Primary Billing Contact and an Alternate Billing Contact for your Resp Org.
The email addresses for these Billing Contacts must be different from each other and they both must be different than the Primary Contact’s email address.
Somos will use the provided contact information to send the notification to alert the billing contacts that an invoice is available and direct any questions regarding the financial status of your Somos TFNRegistry account.
If you are a Billing Contact with multiple Resp Org’s, you will see the following option.
“I am also a billing contact with another Resp Org.”
5. Alternate Contact: By designating an Alternate Billing Contact, your company creates an additional point of contact within your company to manage any billing-related activities and questions. Your Primary Billing Contact can designate Additional Billing Contacts, from a list of users set up under the Resp Org once established.
6. Acknowledge: Resp Orgs must certify that the company (including company owners) or the individual requesting to become a Resp Org:
- have not ever been convicted of a crime involving fraud or moral turpitude, including (but not limited to) fraud, blackmail, money laundering, tax evasion, or any other crime of which fraud is an element;
- not be a person or entity determined by the FCC to lack the character or fitness to hold a license or authorization;
- not owe money to satisfy a forfeiture imposed by the FCC or other monetary penalty validly imposed by a governmental entity; or,
- within the past ten years, have not been:
- convicted of any felony,
- found by the FCC to have violated one or more of the FCC's Toll-Free rules (47 C.F.R. § 52.101, et seq.) or orders,
- found to have violated Section 227 of the Communications Act or the accompanying FCC rules (47 C.F.R. § 64.1200, et. seq.),
- found to have violated the FTC's Telemarketing Sales Rule (16 C.F.R. § 310.1, et. seq.); or,
- subject to an adverse judgment rendered for the wrongful disclosure of proprietary information.
Please also acknowledge the following by placing a check in the box
- As a Responsible Organization, I understand that I am bound by the terms and conditions contained in TFNRegistry Functions Tariff which is on file with the FCC.
7. Supporting Documents: Please utilize the space provided to add notes or alternate contact information regarding this application.
Additional documentation may also be attached to the application. Select the "Submit" button to send it to the Help Desk for processing.