The Responsible Organization (Resp Org) Change (ROC) Resend Subscriber Notifications (RRN) page allows you to search and resend all transactions that failed to deliver at your end due to any exception. This page is only accessible by Resp Orgs users who are registered for the Web Service Interface (WSI) Notifications.
Enter your organization’s Entity. Optionally, you can also enter the Transaction ID, Date from, Date to, Resp Org ID, Toll-Free Number and Notification Type. You can select the Date from and Date to from the “Calendar” icon. Select the “Search” button to view the results.
On successful submission, a confirmation message “Resend Subscriber Notifications Retrieved Successfully” will be displayed.
Notification Type: Select the Notification Type checkbox (New Incoming, Pushed to Resp Org, Processed Outgoing, Processed Incoming, and Processed Help Desk Intervention Request).
Select the “Search” button to view the results. A message, “Resend Subscriber Notifications Retrieved Successfully” will be displayed.
In the "Results" portion of the RRN page, you can resend the selected notifications or clear the selections. Make the selection from the checkbox and select the “Resend Selected Notifications” button.
Select the “Clear Selections” button to unselect the selected checkbox.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.