In the Copy Template Record pop-up window on the retrieved Template Record (TAD) (also known as a TR) page, the Action option is used to select the desired copy action of either Change, Disconnect or New. The chosen action is taken during the copy action.
- Change: By selecting the “Change” radio button, you are allowed to change the basic info of the Target Record.
- Disconnect: By selecting the “Disconnect” radio button, you are allowed to initiate a Disconnect action for the TR.
- New: By selecting the “New” radio button, you are allowed to create a new TR beginning with the settings in the Source Record. The Toll-Free Number (TFN) must be in the Reserved state or have a disconnected record.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.