With the selected Acting As Responsible Organization (Resp Org) ID, you can retrieve a Pointer Record (PAD) (also known as a PR) of different Toll-Free Number's (TFN’s) Resp Org ID. Once the PR has been retrieved, a message, “Pointer Record Retrieved Successfully” will be displayed with “More Details” button and disabled function icons. Select the “More Details” button, an Error/Warning Messages pop-up will be displayed with a message that you have no involvement with the PR.
Please Note: As the Acting As Resp Org user, you can retrieve other Resp Org’s information (if it is in Update List), but will not be able to perform other capabilities.
For more information on Acting As PAD function descriptions, please click here.
For more instructions on how to select a new Acting As Resp Org ID, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.