A Primary Contact, Company Administrator or User Administrator has the ability to modify users using Somos® Portal Website (portal.somos.com). After successfully logging into the website, select the "Company Admin" page, select "Modify User" in the navigation menu located on the left side of the page.
Once the "Modify User" page is displayed, please enter the "Login ID" of the individual to modify in the displayed field and select the "Submit" button. Selecting the "Submit" button will bring you to the user’s information. You can use the "Modify User" section to change the User Information, Website Permissions, Application Access, Environment Permissions and Resp Org ID Permissions.
Note: Modifying a user with a Billable type of access will render a charge on your next invoice. Please acknowledge that "I understand that an additional tariff fee will be applied for the creation or the reactivation of each Login ID" by placing a check box in the box to the left of this field on Step 2 (Website Permissions) of the User Profile. This acknowledgement is mandatory for a new or a reactivation of a User Profile if the “Billable” checkbox has been selected. If this option is left unchecked, then no Billable changes are applied to the User Profile.
For more information regarding this functionality, please click here.