Requests: Manage Primary Contact or Company Name
Manage Billing Contact(s)
The Manage Primary Contact or Company Name request may be completed by the current Primary Contact or existing Company Administrators. Once the Primary Contact has been established, they have the authority to determine the details associated with their TFNRegistry™ (tfnregistry.somos.com) services, including authorizing access for other users, making changes to access arrangements (including the administration of online requests), etc. The Primary Contact is designated as an authorized submitter for all Somos® requests. The Manage Primary Contact or Company Name Request can be submitted online by logging into the Somos Portal Website (portal.somos.com). The information in the request is updated in the Somos Portal Website and updated in the TFNRegistry by the Help Desk. Please Note: If a Primary Contact’s Login ID is changed to a new Primary Contact’s Login ID on the Somos Portal Website, the current Primary Contact’s Login ID will automatically be changed to a Web User Only ID for the Somos Portal Website. This is an instantaneous change.
Each Resp Org Primary Contact may also make appropriate changes and corrections to their Resp Org’s contact information published on the Somos Portal Website and can specify Company Administrators. The Company Administrators are authorized to submit all Somos requests as well.
The Manage Billing Contact(s) request is used to establish/change your Primary and Alternate Billing Contact information. Your Billing Contact may be a specific individual or a department. Somos invoices, as well as any questions about the financial status of your account, will be addressed to the Billing Contact.