When you enter an acceptable format of a Toll-Free Number (TFN) in the corresponding field on the Customer Record Selection (REC) page, the TFN will be auto-formatted automatically. Once the TFN has been entered, you must click anywhere on the page for the TFN to be auto-formatted.
On the REC page, the fields will be auto-formatted based on the TFN that is used to create a Customer Record (CAD) (also known as a CR) or Pointer Record (PAD) (also known as a PR) and in the "Copy/Transfer Customer Record" pop-up window:
- Toll-Free Number:
