When you enter an acceptable format of a Toll-Free Number (TFN) in the corresponding field on the Customer Record Selection (REC) page, the TFN will be auto-formatted automatically. Once the TFN has been entered, you must click anywhere on the page for the TFN to be auto-formatted.
On the REC page, the fields will be auto-formatted based on the TFN that is used to create a Customer Record (CAD) (also known as a CR) or Pointer Record (PAD) (also known as a PR) and in the "Copy/Transfer Customer Record" pop-up window:
- Toll-Free Number:
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
For more information on the REC page's fields, their descriptions, and their valid values, please click here.