After retrieving the Customer Record (CAD) (also known as a CR) on the Customer Record Selection (REC) page, you must select the “Update” 
icon. A message stating that “Customer Record Updated Successfully” will be displayed at the top of the page.
After retrieving the Customer Record (CAD) (also known as a CR) on the Customer Record Selection (REC) page, you must select the “Update” icon. A message stating that “Customer Record Updated Successfully” will be displayed at the top of the page.