After retrieving the Customer Record (CAD) (also known as a CR) on the Customer Record Selection (REC) page, you must select the “Update” 
icon. A message stating that “Customer Record Updated Successfully” will be displayed at the top of the page.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
For more information on the REC page's fields, their descriptions, and their valid values, please click here.