To request an audit on the Customer Record Audit/Resend (CRA/CRR) page, first select one or more Service Control Point (SCP) ID check boxes. If it is important that the SCP process the audit during overloads, select the “Critical” check box at the bottom of the page. Select the “Audit” button to audit the Customer Record (CAD) (also known as a CR) at all checked SCPs. The message, “Audit Request has been submitted Successfully. Please check your mailbox for detailed results” will be displayed at the top of the page. You must log into your email account registered with the TFNRegistry™ to check the CR Audit detailed results upon completion.
For more information on CRA/CRR field descriptions and valid values, please click here.