Acting As feature allows you to act on behalf of Responsible Organizations (Resp Orgs) for which you have appropriate permissions. On the Customer Record (CAD) (also known as a CR) page, you can retrieve the CR information using Acting As when:
- Acting As, Controlling (current, old) Resp Org and Toll-Free Number's (TFN’s) Resp Org are the same (this is the existing behavior of the TFNRegistry™). For more information, please click here.
- Acting As and TFN’s Resp Org are the same while Controlling Resp Org is different. For more information, please click here.
- Acting As Resp Org is different from the TFN’s Resp Org and Controlling Resp Org As. For more information, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.