You must first retrieve the IP Customer Record Administration (ICR) information for a Toll-Free Number (TFN) to delete. Next, select the “Delete” 
icon in the “Results” section. A confirmation pop-up window will be displayed requesting you to confirm the deletion.
By selecting the “Yes” button, it will delete the IP Customer Record Administration Information and a message, “IP Customer Record Disconnected Successfully” will be displayed at the top of the page. By selecting the “No” button, it will cancel the deletion.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
For more information on the ICR page's fields, their descriptions, and their valid values, please click here.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.