All the IP Customer Record Administration (ICR) Information for a retrieved TFN via the ICR page will be populated from the traditional Customer Record (CAD) (also known as a CR) page and it will be disabled, so you cannot modify any information.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.