All the IP Customer Record Administration (ICR) Information for a retrieved TFN via the ICR page will be populated from the traditional Customer Record (CAD) (also known as a CR) page and it will be disabled, so you cannot modify any information.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
For more information on the ICR page's fields, their descriptions, and their valid values, please click here, or here for more information on how to update the ICR page.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.