In the IP Customer Record Administration (ICR) page, enter a Toll-Free Number (TFN) that has an Active (Working) Customer Record (CAD) (also known as a CR) and then, select the “Retrieve” button.
Once the ICR information for the TFN has been retrieved, a message, “IP Customer Record Administration Retrieved Successfully” will be displayed at the top of the page.
For more information on the ICR page's fields, descriptions, and their valid values, please click here, or here for more information on how to create the ICR page.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.