An Active (Working) Customer Record (CAD) (also known as a CR) is required to perform all the functions of the IP Customer Record Administration (ICR) functions. By selecting the “IP Customer Record Administration (ICR)” sub-menu item, the ICR page will be displayed.
Learn more about this topic in the following video!
Disclaimer: This video is intended to be used as a guide for educational purposes only. Pages shown in the video may differ slightly from the Production Environment.