In order to keep your existing Authorization Code from expiring, you must periodically renew the code. By default, an Authorization Code is valid for 6 months. If an Authorization Code is not renewed before its expiration date, the Authorization Code will become invalid and attempts to verify that Authorization Code will fail.
To renew an Authorization Code, you must first log in using a Login ID that has Edit permissions to the Toll-Free Number you wish to renew the Authorization Code for. Once logged in, search for the Toll-Free Number and select the “Renew Code” button in results. Your Authorization Code expiration date will be extended to 6 months from the current date. Renewing a Authorization Code keeps the existing code in place.