In the "LOA Documentation" portion of a Resp Org Change Help Desk Intervention (ROC HDI) (also known as HDI) request within the TFNRegistry™ (tfnregistry.somos.com), please upload your Letter of Agency (LOA) by selecting the "Upload" button. You will be able to navigate to where the file is stored on your computer and select the file.
Once you have selected the file to be uploaded, select the "Open" button to attach the file to the request.
Disclaimer: Any images in this article are intended to be used as a guide for educational purposes only and they may differ slightly from the Production Environment.
After you have completed the required portions of the request, uploaded any attachments as needed, select the “Submit” button to proceed with submitting the request.
Once the request has been received and no errors were found, the Help Desk will process the request in the TFNRegistry and an email notification will be sent to the submitter of the request.