By selecting “Add LOA Attachment” option, it will allow you to submit an electronic version of an LOA. When you select the “Add LOA Attachment” option, then the “Upload” button will be enabled.
Select the “Upload” button and navigate to the file located on your device. Select the file and then “Open” button. You can upload only a single LOA. If you would like to know how to attach additional related documents (up to 4), please click here.
Once a LOA file has been uploaded, the “Upload” button will be disabled. You can see the uploaded file in this section.
Please Note: Only Portable Document Format (PDF) and Tagged Image File Format (TIF/TIFF) file types can be attached to the ROC request. If TIF or TIFF file type is attached, the file will be automatically converted to a PDF file type. Total size of all file cannot exceed 4 MB; this is a configurable limit.
On a successful ROC request submission to the ROC System, it will display a confirmation message at the top of the page stating, “Resp Org Change Request Submitted Successfully” and a new ROC Submit Request (RSB) page will be displayed.